ORDER FULFILLMENTS
At Royal Gardens, we are committed to deliver all items 3-5 business days AFTER the orders have been confirmed.
STOCKOUT EVENTS & REFUNDS
In the unlikely event of the product(s) being out of stock, we will contact you to either cancel the order, or order something else from our range of products.
RETURNS
As we are in the business of selling food products, all products are strictly non returnable except in cases whereby:
Product(s) delivered is/are different from what was agreed in the sales agreement/invoice, in which case we will provide the correct products. In this case, please refrain from opening the original packaging.
Products delivered are in poor quality, in which case we will provide a 1-for-1 exchange. In this case, please retain the original packaging for our tracing purposes.
Royal Gardens reserves the right to not provide any returns if the conditions set forth above are not met.